Small Town Hotel Hospitality
May 29 by Lied Lodge Blog in General tagged customer service, hospitality, retreat with no comments
As a native of the San Francisco Bay Area, I continue to be charmed by the advantages of living and working in a small town. For example, during my lunch hour I can drop off my dry cleaning, run to the post office, pick up a prescription and still have 45 minutes to eat. And when my dry cleaning is mistakenly given to the wrong customer, I know him! And I know where he works. And I know where the auto repair shop is, where my dry cleaning is hanging in his car, as it waits to be lubed and oiled. What in California would have been a major disruption to my day (assuming I ever saw my dry cleaning again) is, in Nebraska City, a five minute inconvenience.
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